All orders are processed within 3-5 business days after receiving your order confirmation email. You will receive another notification when your order has ship
Shipping charges for your order will be calculated and displayed at checkout.
We offer international shipping worldwide
Shipping charges for your order will be calculated and displayed at checkout.
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us on our discord server. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question on our discord server or email us at support@kibou.store.For further details on our refund policy, please refer to Refund Policy.
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